A complaint about the conduct of a member must be made in writing to the Director of the Office of Integrity by mail to this address:
Office of the Ombudsperson
Immigration and Refugee Board of Canada
Minto Place, Canada Building
344 Slater Street, 14th Floor
Ottawa, Ontario
Canada
K1A 0K1
A complaint can also be made to the Office of the Ombudsperson by email.
Please note that a
Complaint Form is available to assist with this process. However, a complaint may be made without using that form.